Privacy Policy

First Travel

Welcome to First Travel. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information:

Full Name
Mobile Number
Email Address
Address & City
Government ID details (for travel verification)
Payment details
Device/IP information for security purposes

2. How We Use Your Information

Your information may be used for:

Booking confirmation
Customer support
Payment processing
Trip updates and notifications
Promotional offers and discounts
Improving our services and website experience

3. Payment Security

All payments are processed through secure payment gateways.

We do not store your debit card, credit card, UPI PIN, CVV, or banking details on our servers.

4. Sharing of Information

We do not sell or rent customer information. However, information may be shared with:

Hotels
Transport providers
Government authorities (if legally required)
Payment gateway partners

5. Cookies & Tracking

Our website may use cookies and analytics tools to improve user experience and website performance.

6. Data Protection

First Travel uses reasonable security measures to protect customer data from unauthorized access, disclosure, misuse, or alteration.

7. Promotional Communication

By registering with us, users may receive:

Promotional SMS
WhatsApp updates
Email offers
Trip announcements

Users can opt out of promotional communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, policies, or content.

9. Policy Updates

First Travel reserves the right to update this Privacy Policy at any time without prior notice. Any changes will be posted on this page.

10. Contact Information

First Travel

Email: mohdkashif6893@gmail.com

Phone: +91-9899944233

Address: 6893 Beri Wala Bagh, Azad Market, Delhi – 110006

Emergency Support Policy – First Travel

24×7 Emergency Assistance

First Travel provides emergency assistance during active trips for customer safety and support.

Emergency Support Includes

Medical emergency coordination
Hotel support assistance
Transport-related issues
Lost traveler coordination
Emergency trip guidance
Local emergency contact support

Important Notes

Emergency support is available only for customers with confirmed bookings.
Customers must immediately inform the company regarding any emergency situation.
Misuse of emergency support services may lead to account restrictions.

Emergency Contact Details

Emergency Helpline: +91-9899944233

WhatsApp Support: +91-9899944233